Installing Hotspot Shield - NOD32 Fix

This fix should work if you're getting Nod32 threat popups and error messages when downloading or running the new versions of Hotspot Shield. I'm using Nod32 version 2.7 with Hotspot Shield version 1.41, but the steps below should work for most versions of Nod32.

*Click images to enlarge

1) Open services.msc from your start menu
























2) Scroll down until you find 'Nod32 Kernel Services'. Open it and under 'Startup Type' - Select 'Disable'. Press 'Apply'. At the Notification Area on your taskbar (bottom right of your screen), open Nod32 and Quit the program.

3) Now open the Task Manager - Right Click your taskbar > Start Task Manager. Under the 'Processes' tab, find 'nod32krn.exe' and click 'End Process'.
























4) Download and Install Hotspot Shield. Run it to make sure it works. Try Hulu.com. Remember to Disconnect from the server when you are done!!














** You can easily Bookmark the Hotspot Shield Connect/Disconnect site instead of using the separate Hotspot shield program. If you do so, remember again to Disconnect when you're done since the Hotspot shield icon will not appear in the Notification Area of your taskbar.

5) If everything is working, you will have to start and enable Nod32 again. Open 'services.msc' > Find 'Nod32 Kernel Services' and change the 'Startup Type' to Automatic. Where it says 'Services Status', press 'Start'.

6) Start the Nod32 program by opening your Start Menu > Eset > Nod32 Control Panel.

7) Now open Nod32. Find 'AMON' > Click 'Setup' > Find the 'Exclusions' tab > Click 'Add' > Add this in the 'Folder Name' space > C:\Program Files\Hotspot Shield\*.*
Remember the *.*

Also add this next location to your exclusions list, but this time choose the 'File' bubble > C:\PROGRAM FILES\HOTSPOT SHIELD\BIN\OPENVPNAS.EXE

Lastly, go to IMON > Setup > 'Miscellaneous' tab > Find the 'Exclusion' section and click 'Edit...' > 'Add' find the same 'openvpnas.exe' file as shown above.

All this does is tell Nod32 to exclude the Hotspot Shield folder & files from scanning.

If you get errors for other Hotspot Shield files, just add them to the same IMON and AMON exclusions list.















Done!

You might get error messages from Nod32 if you try to move/delete the Hotspot Shield install file after you enable Nod32, so make sure you move/delete before enabling Nod32 again.